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If you have any questions or trouble registering, please call us at (877) 542-2637.
Telehealth services are similar to the services patients receive in our clinics, except they are provided in your home via an application downloaded to your smartphone or tablet. Through this app, you and the Fast Pace Telehealth provider are able to see and speak with each other.
Telehealth is a term that is associated with urgent care online, virtual urgent care, video conference providers, booking online care, and virtual medicine.
Fast Pace Health recommends that you use an iPhone®, iPad® or Android® based smartphone or tablet to receive services. Patients receiving services will receive specific instructions describing how to connect with their provider, after speaking with our call center staff.
Patients need a reliable, high-speed, internet connection to receive services and must be able/authorized to download an application. We strongly recommend that patients keep their device plugged in while connected with Fast Pace Health and use a Wi-Fi connection they are certain is secure. Using your cellular data plan (if any) may result in charges to you and/or the account holder.
Have an insurance question? Chat now with our next patient services representative.Chat with us
Call the phone number listed on the back of your insurance card to confirm coverage with Fast Pace Health.
Don't worry our team can verify this information at time of service.
Certain insurance plans may not cover telehealth services, however, insurance coverage is evolving rapidly in response to Federal and state emergency proclamations addressing COVID-19 (coronavirus).
Many insurers are adding coverage for telehealth services. If you wish to use your health insurance benefits, you will be responsible for the cost of any co-pay, co-insurance, patient responsibility, and non-covered services as determined by your insurer. More information regarding self-pay pricing is listed below.
For Indiana patients, Fast Pace Health offers Medicare and a self-pay option. More information regarding self-pay pricing is listed below. Fast Pace Health will provide updates regarding accepted insurances as they become available.
Fast Pace Health also offers Self-Pay pricing of $85 per visit for telehealth services. Care and diagnostic services (such as flu swabs, x-rays, etc.) that cannot be provided because of the telephonic nature of our service, are not included in our Self-Pay pricing and are charged separately by our clinics.Self-pay Pricing
We have received your inquiry. Once reviewed, our patient services team will reach out to contact you.