Nondiscrimination Policy
Discrimination is Against the Law
Fast Pace Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Fast Pace Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Fast Pace Health: Provides free aids and services to people with disabilities to communicate effectively with us such as :
- Qualified sign language interpreters
- Written information in other formats
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the front desk specialist at your local Fast Pace clinic.
If you believe that Fast Pace Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by mail, phone, or email with the Fast Pace Health Chief Compliance Officer:
To contact our Privacy Officer, write or call
Brian Annulis, Chief Compliance Officer
PO Box 681029 Franklin, TN 37068
Brian.Annulis@fastpacehealth.com
(931) 253-1110
You can also file a civil rights complaint with the US Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
US Department of Health and Human Services
200 Independence Ave. SW,
HHH Building, Room 509F,
Washington, DC 20201
(800) 368-1019, (800) 537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html. See also.
TennCare Members
Discrimination complaints should be filed directly with TennCare:
TennCare, Office of Civil Rights Compliance
310 Great Circle Road
Floor 3W
Nashville, TN 37243
For additional information about TennCare Discrimination Complaint procedures, visit: https://www.tn.gov/content/dam/tn/tenncare/documents/TennCareComplaintProcedures.pdf