Nondiscrimination Policy

Discrimination is Against the Law

The Fast Pace Health family of companies, including Fast Pace Health, Christian Family Medicine & Pediatrics, Reelfoot Family Walk-in Clinic, Sunrise Pediatrics, Kids Are Special and First Care Clinics, (collectively “Fast Pace Health”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Fast Pace Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Fast Pace Health:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need reasonable accommodations, appropriate auxiliary aids and services, or language assistance services, contact the front desk specialist at your local Fast Pace Health clinic.

If you believe that Fast Pace Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Brian Annulis, Chief Compliance Officer
PO Box 681029 Franklin, TN 37068
Brian.Annulis@fastpacehealth.com
(931) 253-1110 ext. 443

You can file a grievance by mail, phone, or email. If you need help filing a grievance, our Chief Compliance Officer, who serves as our Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the US Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

US Department of Health and Human Services
200 Independence Ave. SW,
Room 509F, HHH Building
Washington, DC 20201
(800) 368-1019, (800) 537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html. See also.

TennCare Members

Discrimination complaints should be filed directly with TennCare:
TennCare, Office of Civil Rights Compliance
310 Great Circle Road
Floor 3W
Nashville, TN 37243
For additional information about TennCare Discrimination Complaint procedures, visit: https://www.tn.gov/content/dam/tn/tenncare/documents/TennCareComplaintProcedures.pdf