Service
Telehealth
Same great care. From the comfort of your home.
Get treated for a range of symptoms & conditions right from your smartphone, tablet or computer. Our telehealth providers can treat a wide range of health concerns and may also prescribe and/or refill many common medications through our virtual care experience.
Telehealth hours of operation:
• Monday – Friday: 8:00 am – 8:00 pm CT
• Saturday: 8:00 am – 6:00 pm CT
• Sunday: 1:00 pm – 5:00 pm CT
If you have any questions or trouble registering, please call us at (877) 542-2637
Patients experiencing moderate to severe COVID-19 symptoms may not be appropriate for our telehealth service and may be referred to in-person providers.
If you are experiencing a medical emergency, please dial 9-1-1.
SERVING PATIENT(S) AGES 3 AND UP (UNDER 3 YEARS OF AGE, PLEASE PROCEED TO A CLINIC LOCATION)
Telehealth conditions we treat
- Congestion, Runny nose
- Sinus pain
- Tooth pain
- Covid symptoms
- Flu symptoms
- Viral illness
- Fever
- Allergies
- Simple cough
- Simple sore throat
- Pink eye
- Ear pain
- Mouth sores
- Cold sores
- Lymph nodes
- Motion sickness
- Headache/Migraine
- Gout
- Muscle sprains/strains
- Low back pain
- Neck pain
- Stomachache/mild abdominal discomfort
- Vomiting
- Diarrhea
- Heartburn
- Painful urination/frequency
- Minor rashes
- Poison ivy/oak
- Herpes Zoster
- Eczema
- Minor lacerations/abrasions (cuts, scrapes, or skin injuries) not requiring suturing
- Yeast infection, Bacterial vaginosis, and other minor gynecological complaints
- Sexually transmitted infections/partner treatment
- Bridge medication refills
- Oral contraception
- Insomnia
If you have any questions or trouble registering, please call us at (877) 542-2637.
What is Telehealth?
Telehealth services are similar to the services patients receive in our clinics, except they are provided in your home via an application downloaded to your smartphone or tablet. Through this app, you and the Fast Pace Telehealth provider are able to see and speak with each other.
Telehealth is a term that is associated with urgent care online, virtual urgent care, video conference providers, booking online care, and virtual medicine.
What Device Can I Use?
Fast Pace Health recommends that you use an iPhone®, iPad® or Android® based smartphone or tablet to receive services. Patients receiving services will receive specific instructions describing how to connect with their provider, after speaking with our call center staff.
Patients need a reliable, high-speed, internet connection to receive services and must be able/authorized to download an application. We strongly recommend that patients keep their device plugged in while connected with Fast Pace Health and use a Wi-Fi connection they are certain is secure. Using your cellular data plan (if any) may result in charges to you and/or the account holder.
We accept most major insurance plans.
No insurance? No problem. We offer a simple self-pay option.
Fast Pace accepts most private insurance plans. All payments, including your co-pay,
coinsurance, and/or deductible, are due at the time of service.
3 easy ways to verify your insurance:
Chat with us
Check your insurance card
Verify with our front desk
Insurance by State
Kentucky, Louisiana, Mississippi, and Tennessee
Certain insurance plans may not cover telehealth services, however, insurance coverage is evolving rapidly in response to Federal and state emergency proclamations addressing COVID-19 (coronavirus).
Many insurers are adding coverage for telehealth services. If you wish to use your health insurance benefits, you will be responsible for the cost of any co-pay, co-insurance, patient responsibility, and non-covered services as determined by your insurer. More information regarding self-pay pricing is listed below.
Indiana
For Indiana patients, Fast Pace Health offers Medicare and a self-pay option. More information regarding self-pay pricing is listed below. Fast Pace Health will provide updates regarding accepted insurances as they become available.
Don’t have insurance?
Try Self-pay
Fast Pace Health also offers Self-Pay pricing of $85 per visit for telehealth services. Care and diagnostic services (such as flu swabs, x-rays, etc.) that cannot be provided because of the telephonic nature of our service, are not included in our Self-Pay pricing and are charged separately by our clinics.